Customer Insight Solutions for the Hospitality IndustryguestMETRICS
Welcome to The Advantage V3.5!
Introducing Trend Reporting . . .

Clients asked for our help --
How can I quickly track if my sales are + or (-) for each menu item?
Have I effectively decreased my overtime costs over the past couple of months?
I don’t have time or the resources to analyze the data.

We delivered --
Our new trend reports provide a very easy 6 month + or (–) view of performance. To allow you to dig deeper, you can drill-down to actual sales, overtime pay and hours, discount amounts, etc.

New Reports:
  • Trend Reporting
    • Menu Item Sales Trend - View 6 month sales trend by menu item. Click on View Detail to drill-down to actual menu item sales for the past 6 months.
    • Overtime Trend - View 6 month trend of overtime pay. Click on view detail to drill-down to actual overtime hours and pay for the past 6 months.
    • Discount Trend - View 6 month trend of discounts. Click on view detail to drill-down to actual discount amounts for the past 6 months.
  • Product Mix
    • Menu Item Check Summary - Select specific menu items to view check-level detail.
  • Sales
    • Daily Revenue Report - Weekly view of major group sales, tenders, discounts/promotions and payables.
Enhancements:
  • Administration
    • Increased permission for Enterprise Admin role - Manage users. Contact Support for training.
  • Cross-Browser
    • Beta release for Firefox web browser.
Release Notes      Version 3.5
Section Instructions
 
Reports – Trend Reporting 

New reports - Highlight Trend Reporting category on left navigation tool bar. Click on report name.

 
Reports – Product Mix 

Menu Item Check Summary - Highlight Product Mix on left navigation tool bar. Click on Menu Item Check Summary.

 
Reports – Sales 

Daily Revenue Report - Highlight Sales on left navigation tool bar. Click on Daily Revenue Report.


Frequently Asked Questions:
  • Missing Data
      What happens if I receive the following message? There is no data available for the specified search criteria. Simply choose another date selection, and the report will repopulate. Exception: KeyMetrics Comparison reports will still run if there is only data loaded for one location. If data is not loaded, the numbers will come back with all zeroes.
  • KeyMetrics Report
    • How is my avg guest calculated? Avg guest equals sales minus discount divided by total guest.
    • How is my avg check calculated? Avg check equals sales minus discount divided by total check.
  • KeyMetrics Location Comparison Report
    • How is my variance calculated? The variance is calculated by comparing location #2 to location #1.
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